Complaints

Making a Complaint

We know that there are times when things don’t always go as well as you, or we, would like. We have a visible, open, policy for complaints, which you can view from our downloads section on this page.

If you wish to make a complaint please complete the on-line form below.

Are you an Inquilab Tenant? *

If Yes, please provide your Tenancy Reference Number (if known)

Full Name *

Preferred Salutation *

Other salutation (please state)

Phone

Correspondence Address

Please give a brief description of your complaint *

Have you complained about this to us before? *

If Yes, please provide some details of when you first raised your complaint

What would you like to see by way of resolution?

Please upload any supporting documentation in support of your complaint e.g. Photographs (max file size 200MB)

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Downloads

Complaints Policy 2022 (370.1KB)

Complaints Flow Diagram and Examples (212.5KB)