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Our Mission, Vision and Values

Paving the way for a brighter future

We pride ourselves on being a customer-focussed organisation with a MISSION to meet housing need and to support sustainable communities. Supporting this is our VISION to deliver reliable services that customers value and trust. 

To achieve this we are committed to:

  • Providing Quality Homes and Services
  • Sustainable Growth
  • Being a High Performing Business
  • Empowering our Communities

Underpining everything we do are our core values. We call these our STARS:

  • Service
    Services that meet the needs of our customers and which are valued
  • Trust
    Being open and honest and demonstrating integrity in everything we do
  • Accountability
    Taking ownership, responsibility, and doing what we say we will do - consistently
  • Respect
    Showing care, commitment, and fairness to our colleagues, residents, and suppliers whilst carrying our work with energy and enthusiasm
  • Strength
    Building on the strength of people, legacy and resources.