Gilmartins: Our progress so far

It has been a month since we began working with Gilmartins as our Repairs contractor, and we are pleased to report that they are off to a great start. Gilmartins hit the ground running, addressing outstanding issues and taking on new jobs as they were raised with vigour and enthusiasm.

Working extremely hard, Gilmartins has completed over 217 repairs so far. With majority of jobs being completely fixed the first time around, our customers have begun to take notice. Here is what some happy customers had to say about their repairs:

 

“I was very pleased with the work that was carried out by [Gilmartins]. The job was well done and very neat. The [operative] was also very polite.”

“I don’t normally make these kind of phone calls but Jacob who you sent to carry out the repairs the multi trader was amazing”

 

To keep our customers happy, we continuously review and work to improve the way we provide our services. We have implemented a new process for scheduling repairs to get Gilmartins’ operatives to your door quicker, so you don’t have to wait as long.

We are always open to feedback and suggestions from our community on how to improve our services. Email Customer Services at customerservices@inquilabha.org or give us a call on 0208 607 7777 to give us your thoughts.