We are looking for enthusiastic Inquilab residents to join our Customer Committee to help us monitor and improve our customer services and performance.
This is a great opportunity to work closely with the Inquilab Customer & Communities team as well as the Inquilab Customer Committee to ensure our strategic goal of improved customer satisfaction is achieved.
The Committee plays an extremely important role in ensuring Inquilab as an organisation stays on the right track and operates with our customer satisfaction goals at the front and centre of our proceedings.
As a member of the Customer Committee, your role will be:
- To critically evaluate, constructively challenge and work in partnership to support the Customer & Communities team.
- Work with staff to ensure Inquilab delivers on values and commitments in our endeavour to attain excellence.
- Have an important voice on the key priorities for customers and track progress.
- Monitor and report on the performance of our customer facing services.
As a Customer Committee resident member, you will usually be expected to attend meetings held at Inquilab’s office once every quarter, these are typically held between 6.00pm and 8.00pm (appropriate expenses will be paid and refreshments available).
For more information on the role and your responsibilities please review the documents attached.
If you are interested in playing an active role in enhancing our community by joining the Committee, please get in touch with email@example.com.
This opportunity has been extended until 20 January 2020 with interviews planned with the Customer Committee week commencing 17 February 2020.
We hope to hear from you soon!
Customer Committee Chair