To provide excellent customer service and first point of contact for the Association. To undertake the
receipt of telephone calls from customers, and to record and act on these in accordance with the
policies and procedures.
You will work with colleagues to collect income, minimise arrears and provide advice to
customers on financial inclusion and welfare benefit reform.
You will assist in the delivery and management of health & safety and landlord compliance.
You will assist colleagues in the delivery of Community Development activities, customer
engagement and customer insight initiatives.
Applications must be received via email at email@example.com by Friday, 30 November 2018 at 11.59pm.