Moving In

Moving In

This section is about things you must do when you move in to your new home.

Who should I tell that I have moved in?

Gas, water and electricity

Check that you have a copy of the Gas Safety Certificate and the Electrical Installation Certificate. If not, please contact your Customer Relationship Manager.

In most cases you will pay your water and, possibly, sewerage bills, direct to the water company. On a few new housing schemes, we collect water fees through the service charge. Your Customer Reletionship Manager ( CRM) will tell you if this is the case.

If you have a water meter, you must give a reading when you call the water company.

Telephone and broadband

You are responsible for arranging and paying for telephone and broadband services.